Privacy Policy

Effective Date: January 1, 2026

Clearline Outfit is a water damage restoration company serving North Ogden, Utah, and nearby communities. We have been helping local homeowners and businesses since 2021. When you call us at (855) 927-6272 or visit our website, you trust us with your information. This Privacy Policy explains what we collect, why we collect it, and how we keep it safe. It applies to our website and to the services we provide.

Information We Collect

When you contact us for water damage restoration, we collect the details we need to help you. This includes your name, phone number, email address, and the service address where the work will happen. If you call us, we may keep notes about your water issue, such as the type of damage and the best time to reach you.

We also collect some information automatically when you use our website. This includes your IP address, browser type, device type, and the pages you visit. We use this to understand how people find us and to keep our site running smoothly.

How We Use Information

We use your information to respond to your request, schedule your water damage inspection, and provide the restoration services you need. We may call or text you to confirm appointments, give you updates on your project, and follow up after the work is done.

We also use your information to send invoices, process payments, and keep records of the work we perform. From time to time, we may send you helpful tips about preventing water damage or let you know about our services. You can opt out of marketing messages at any time.

Cookies and Tracking

Our website uses cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. They do not contain personal information like your name or address.

You can set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as well, but you can still contact us by phone.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to track website traffic and see how visitors interact with our pages. These tools collect anonymous data like page views, time on site, and referral sources. This helps us improve our website and make it easier for you to find the information you need.

We may also use third-party services for scheduling, payment processing, and customer communications. These providers have their own privacy policies, and we encourage you to review them if you have questions about how they handle your data.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share it only with trusted partners who help us run our business, such as scheduling software providers, payment processors, and analytics services. These partners are required to keep your information confidential and use it only for the services they provide to us.

We may also disclose your information if required by law, such as in response to a court order or to protect the safety and rights of our team, our customers, or the public.

Data Retention

We keep your personal information for as long as needed to provide our services and meet our legal and business obligations. For example, we retain project records and invoices for several years to comply with tax and insurance requirements.

When your information is no longer needed, we securely delete or anonymize it. If you would like us to delete your information sooner, you can contact us using the details below.

Data Security

We take the security of your information seriously. We use reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, loss, or misuse. Our team members are trained to handle your information responsibly.

While we work hard to protect your data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we do everything we can to keep your information safe.

User Rights

You have the right to access, correct, or delete the personal information we hold about you. You can also ask us to stop sending you marketing messages or to restrict how we use your data. To make a request, just call or email us using the contact information at the bottom of this page.

We will respond to your request as quickly as possible, usually within 30 days. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). We honor those rights for all our customers.

Children's Privacy

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us their information, please contact us right away. We will delete it from our records.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the new policy on this page and update the effective date at the top. We encourage you to review this page periodically.

By continuing to use our website or services after changes are posted, you agree to the updated policy.

Contact Us About Privacy